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When I arrange by Conversation, some of my messages are missing.
Note To see only unread and flagged messages, click the arrow at the top of the conversation again.
When I arrange by Conversation, the groups do not collapse completely.
To prevent unread and flagged messages from displaying, on the View menu, point to Expand/Collapse Groups, and then click Always Show Unread and Flagged Messages.
I can't see the items in my groups.
The grouped items may be collapsed. To expand groups to show details, click Expand
. To collapse groups to hide details, click Collapse
.
I grouped items by a field, but I don't see the field in my table.
The field may not be included in the current view. Add the field.
In a table, a field is a column that contains information. In a card, a field is a box with a label that contains information.
On the View menu, point to Arrange By, and then click Custom.
Click Fields.
Do one of the following:
In the Available fields box, click the field you want to add.
If the field you want is not in the Available fields box, click a different field set in the Select available fields from box, and then click a field.
Click Add.
In the Show these fields in this order box, click the field you want to remove.
Click Remove.
In single-line layout, to quickly remove a column, drag the column heading away from the row until an X appears through the column heading, and then release the mouse button.
I can't find the field I want to group by in the Group By dialog box.
In the Group By dialog box, fields are divided into several sets to help you find them easily. You may need to select another set of fields. In the Select available fields from box, click a different field set.
An item appears more than once in a table.
Items in the table may be grouped by a field, such as Categories, that can contain more than one value. For example, if an item is assigned to two categories, such as Business and Ideas, the item is listed under the Business group heading and is repeated under the Ideas group heading. Even though you see the item more than once, it is stored only once. Any changes you make to one instance of the item are made to all instances of the item.
My group headers are not displaying the total number of items in the group.
In multi-line layout, group headers do not show the total number of items in the group, and the number of unread items is visible only when the group is collapsed. If you want to see the total number of items in the group, switch to single-line layout for the folder.
The items in one of the columns didn't use the sort order I applied.